With the current and expected changes in market dynamics and the need to deliver ‘next generation' services, Qtel realized that Revenue Assurance and Fraud Management are becoming increasingly important to its business model.

Qtel's Revenue Assurance and Fraud Management unit, under the Systems and Assurance department, acted accordingly and implemented the Fraud Management and Revenue Assurance components of Subex's ROC - Nikira and Moneta respectively, selecting them for their proven performance and functionality.

Nikira and Moneta together have provided the desired ROI to Qtel and have helped to increase the productivity of analysts across these functions. Nikira has helped Qtel protect itself against fraud with greater efficiency, while keeping operating costs in check.

"This implementation was imminent and is a logical step for us to attain our control objectives. Subex completed the implementation within the specified time frame and within budget. Our customer experience with them has been good so far and we look forward to a fruitful and long-term partnership with Subex," said Adel Al Mutawa in Bangalore on Monday, Executive Director, Group Communications, at Qtel.
 
"We are glad that the Fraud Management and Revenue Assurance implementations have gone well at Qtel. Subex is committed to supporting any future requirements as Qtel continues to grow their footprint in the market," said Sudeesh Yezhuvath, COO, Subex Ltd.